Return & Exchange

Topico Art Quality Promise

At Topico Art, every piece is a unique, hand-painted oil painting. Subtle variations are part of the authenticity that makes each work unique.

If your painting doesn't match the description or images on our website, you are entitled to a full refund.

Shipping Damage Protection

In the rare case your painting arrives damaged, we will arrange a complimentary replacement or provide a full refund.

Please share photos of the damage and packaging so we can assist promptly.

Custom Artwork Policy

  • Custom colors or sizes are non-returnable after delivery.
  • Cancellations before shipping are subject to a $100 material fee.
  • Special Commission, Artist-Produced Limited Editions, and eGift Cards cannot be returned.

Each custom piece is made exclusively for you. As these works cannot be resold, we appreciate your understanding.

30-Day Return Guarantee

You may request a return within 30 days of delivery, for any reason.

We will assist in arranging return shipping. The shipping cost will be your responsibility.

Important Return Conditions

  • Return requests must be submitted within 30 days of delivery.
  • Once approved, you have 14 days to return the artwork.
  • The artwork must be in original condition and securely packaged, ideally in its original box.

Refund - Currency

  • All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.
  • Topico Art is not responsible for any currency conversion differences that may result in a reversed payment.

Changed Your Mind?

We understand a piece may not always suit your space, style, or scale.

You may return your artwork within 30 days of delivery, with return shipping costs covered by you.

Once received in its original condition, a full refund will be promptly issued.

Tip: Package the artwork with care to ensure safe transit back to us.

Need Assistance?

Our team is here to help with any questions regarding returns, exchanges, or shipping. Please contact us.

Your order number is usually in the format "TG + 4 digits".

Our customer service team will handle your order based on the last digits of your order number:

For custom sizes or commissioned paintings.